Privacy Policy

Introduction: DermaNurse Clinic is commited to protecting and respecting your privacy. This Privacy policy explains how we collect, use, store and protect your personal information when you use our website, contact us or receive treatment from us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are: DermaNurse Clinic

Website: www.dermanurseclinic.co.uk

Information We Collect: 

• Name

• Email address

• Telephone number

• Date of birth

• Medical history

• Consultation information

• Treatment records

• Photographs of treatment sites where appropriate. The legal basis for collection of any special category data collected is GDPR Article 9 section 2 (a) and (h).

• Any information submitted through contact or booking forms

• IP address

• Browser type

• Pages visited

• Date and time of visits

This information helps us to improve our website and services.

How We Use Your Information:

We use your information to:

• Respond to enquiries

• Arrange consultations and appointments

• Provide safe and appropriate treatments

• Maintain accurate treatment records

• Send appointment confirmations and reminders

• Meet legal and regulatory requirements

• Improve our services and website

We will only use your information where we have a lawful basis to do so.

Medical Information:

Consultations and treatments require us to collect health information. This information is considered sensitive personal data and is handled with additonal care and confidentiality. 

We only collect information necessary to assess treatment suitability and provide safe care.

Sharing Your Information:

We do not sell or rent your personal information:

We may share information where necessary with:

• Healthcare professionals involved in your care

• Professional indemnity insurers

• Regulatory or legal authorities when required by law

• Service providers who help us operate our business (such as booking systems)

Any third parties are required to protect your information appropriately.

Data Security:

We take appropriate measures to protect your information against unauthorised access, loss, misuse or disclosure.

Personal information is stored securely and access is restricted to authorised personnel only.

How Long We Keep Your Information:

Treatment records are retained in accordance with professional, legal and insurance requirements.

Information will only be kept for as long as necessary for the purpose for which it was collected.

Your Rights:

Under UK data protection law, you have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information where appropriate

• Restrict processing of your information

• Object to processing

• Request to transfer of your information

Cookies:

Our website may use cookies to improve your browsing experience and analyse website traffic.

You can control cookie settings through your browser.